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AnthroFlex

Anthropometry Equipment International

Customer Service

  • Safe Shopping
  • Shipments / Tracking
  • Payment
  • Returns and Warranty
  • Institutional Purchases

Is it secure to buy on this website?

Security

Yes, it’s secure.  All of the payment information entered on our site is secured with 128-bit encryption.

Protection

We guarantee you will receive the item you ordered.  Also, Paypal and your credit card company offer you an extra layer of protection.

Shipments

“What is the delivery guarantee?”

AnthroFlex guarantees the delivery of all products, all mail services, to all countries. We promise you will either receive your product or receive a complete refund.

Where can I track my package?

Payment

What is the total cost for a product with shipment and taxes in my country’s currency?

  1. Add the product(s) to the shopping bag and select your country as the destination to see shipment costs.
  2. Use the Duty Calculator to estimate import taxes.
  3. You will see the estimated taxes and total cost in your country’s currency.

Is my purchase protected by a 3rd party?

Credit card and Paypal payments offer protection if have a problem you cannot resolve with the vendor if:

  1. Your order never arrives.
  2. You receive an item that’s significantly different than it was described.
  3. You were charged for something you didn’t purchase and you reported it immediately.

Is the checkout secure and encrypted?”

Yes. The checkout system has 128 bit SSL encryption and your information is secure.  When you check out, you will see the icon for SSL encryption. ssl_screenshot

International Distributors

Our international distributors provide the following benefits:

  • Local payment
  • Local pickup
  • Domestic shipment

Contact the individual office directly for prices and availability.

Chile

Fisiomed Chile Calle General Del Canto 105, OF 602 Santiago De Chile, Comuna de Providencia Consulta +56 2 264 0363 Celular +56 9 7 979 3115 Contact: Kevin Hanssens Suarez https://www.facebook.com/FisiomedChile

Become a Distributor

Requirements

  • Ability to pay with Paypal
  • Ability to communicate in English or Spanish
  • Reliable address to receive packages
  • Ability to distribute products in your country; store, office, or website preferred

Returns & Warranty

Returns and Warranty

  • 35 days – Your product will arrive; if it does not arrive in 35 days we will send you another package, unless the delay is due to customs requirements.
  • 45 days – All products will be free from defect.
  • 45 days – You may return any product in its original condition for any reason for a 100% refund of the product price.  the buyer is responsible for return shipping.

**The count starts from the day of payment

Harpenden Caliper

The Harpenden has a 1 year manufacturer’s warranty against defects. The buyer is responsible for roundtrip shipping to the USA. The warranty does not apply if the repair technician determines that the product was dropped or misused.

Institutional Purchases

Universities, governments, and organizations may contact us for institutional purchases.  Business registration documents

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